Shipping policy
Sunday Vale provides free standard shipping for orders shipped within the United States. Below you can find our order cut-off, handling time, transit time, estimated delivery timeframe, and tracking information.
Shipping Region
We currently ship to addresses within the United States.
Transactions are processed in USD.
Shipping Cost
Standard shipping is free.
Business Days
Our business days are Monday–Friday.
The handling, transit, and estimated delivery timeframes below are stated in business days.
Order Cut-Off Time
Our order cut-off time is 5:00 PM (GMT-8).
Handling Time
Orders have a handling time of 3 - 5 business days.
Handling time covers the period before the order is shipped.
Transit Time
After shipment, the estimated transit time is 7 - 12 business days.
Estimated Delivery Time
The total estimated delivery timeframe is 10 - 17 business days, consisting of:
- Handling: 3 - 5 business days
- Transit: 7 - 12 business days
These are estimated timeframes rather than guaranteed delivery dates.
Order Tracking
After your order ships, tracking information will be sent to you by email with a tracking link.
If you have a question about your tracking information or delivery, contact us at info@sundayvaleco.com.
Delivery Questions
If you have concerns about the delivery of your order, contact info@sundayvaleco.com with your order details so we can review your enquiry.
We aim to respond within 48 business hours.
Contact & Business Information
Store Name: Sunday Vale
Operating Address: 1391 E 21st Ave, Eugene, OR 97403, United States
Contact Email: info@sundayvaleco.com
Operating Hours: 10:00 AM–5:00 PM (GMT-8)
Business Days: Monday–Friday
Response Time: Within 48 business hours
The address above is Sunday Vale’s Operating Address and is provided for business identification and transparency. It is not designated as a Return Address.
If you need to return a product, please follow the applicable return process and wait for approved return instructions before sending an item back. Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.